FAQs

How long does shipping take?

Orders are typically processed within 1 to 2 business days. Standard delivery usually takes 5 to 10 business days, depending on your location. Once your order has shipped, you’ll receive a confirmation email and a tracking link. Delivery times may vary during peak periods, holidays, or due to customs and local carrier delays.

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

What is LoomGum Restore Therapy and how does it work?

It's a red light therapy device designed to support gum health through gentle LED wavelengths that energise tissue at the cellular level. The therapy helps promote circulation and natural rejuvenation in gum tissue. Simply position the device against your gumline for targeted light exposure.

Will this replace my regular dental care routine?

No, the LoomGum Restore Therapy is designed to complement your existing oral hygiene routine, not replace brushing, flossing, or professional dental visits. Think of it as an additional tool to support gum wellness alongside your daily care habits.

How do I use the device properly?

Clean your mouth first, then position the device's light panel against your gums for the recommended session time (typically 10-15 minutes per area). Move it gently along your gumline to cover all zones, and use it consistently—most users incorporate it once or twice daily.

Is the device waterproof and how do I clean it?

The device is water-resistant for easy cleaning but should not be fully submerged. Wipe the light panel and surfaces with a soft, damp cloth after each use, and store it in a dry place between sessions.

When will I notice results from using this therapy?

Many users report feeling fresher gums within 1-2 weeks of consistent use, with visible improvements in gum appearance often noticeable after 4-6 weeks. Individual results vary based on starting condition and usage frequency, so patience and consistency are key.

Is red light therapy safe for gums and teeth?

Yes, red light therapy has been widely studied and is considered safe for oral tissue when used as directed. The device emits no UV rays or heat that damages tissue, making it a gentle, non-invasive option for supporting gum health at home.